Shipping Policy

Delivery information

Shipping Policy

Antony Morato provides Free Worldwide Shipping to make your shopping experience clear, simple, and easy to follow. Please review the details below for order processing, delivery estimates, tracking updates, customs coverage, and package support.

Free Worldwide Shipping

Antony Morato offers Free Worldwide Shipping on customer orders. No separate shipping rate is added at checkout for eligible shipping destinations.

Shipping is available worldwide, subject to destination availability, address accuracy, and any service limitations that may apply to a specific region.

Shipping Timeline

  • Order processing time: 1–3 days
  • Estimated delivery time: 2–5 days after shipment
  • Tracking update time: 1–3 days after shipment

Delivery times are estimates and may vary due to weather, customs review, address issues, carrier delays, or other circumstances outside normal handling.

Processing

Order Processing Time

Orders are typically processed within 1–3 days after they are placed. Processing includes order confirmation, payment review, item preparation, and shipment arrangement.

Processing time is separate from delivery time. Orders placed during weekends, holidays, or high-volume periods may require additional review before shipment.

Delivery

Estimated Delivery Time

After an order has shipped, the estimated delivery time is 2–5 days. This estimate begins once the package has been handed over for shipment, not when the order is first placed.

Delivery may be affected by the destination, local delivery conditions, customs review, incomplete address details, or unexpected carrier delays.

Tracking

Tracking Information

When tracking is available, tracking details are usually updated within 1–3 days after shipment. If tracking does not update immediately, please allow time for the shipping system to receive and display the latest package movement.

If your tracking information has not updated after the expected tracking update period, contact Antony Morato customer support at [email protected].

Destinations & rates

Shipping Destinations and Shipping Rates

Shipping Destinations

Antony Morato ships worldwide where delivery service is available. Some regions may have delivery limitations due to local restrictions, address requirements, or service interruptions.

Shipping Rates

Shipping is free worldwide. Antony Morato does not charge a separate standard shipping fee for orders covered by our Free Worldwide Shipping service.

Address accuracy

Wrong or Incomplete Address

Please review your shipping address carefully before placing your order. Antony Morato is not responsible for delays caused by incorrect, incomplete, or outdated address information provided at checkout.

If you notice an address mistake, contact us as soon as possible at [email protected]. We will do our best to assist, but address changes may not be possible once an order has already been processed or shipped.

Customs & taxes

Customs Duties, Import Taxes, and Government Charges

Any customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by Antony Morato.

Customers are not responsible for paying additional customs duties, import taxes, brokerage fees, or government charges for shipments covered by our Free Worldwide Shipping service.

Package support

Lost, Delayed, or Damaged Packages

Lost or Delayed Packages

If your package appears delayed or tracking has stopped updating, please contact customer support with your order number and the email address used at checkout.

Damaged Packages

If your order arrives damaged, please contact us promptly and include clear photos of the package, item, and shipping label so we can review the issue.

Please keep all packaging materials until your request has been reviewed, as photos or package details may be needed to help resolve the issue.

Contact Information

For shipping questions, tracking support, address concerns, or package issues, please contact Antony Morato customer service at [email protected].

To help us respond efficiently, include your full name, order number, shipping address, and a brief description of your shipping question.